() When will my order be shipped?
Once you have placed your order, your information will undergo a verification process. This is for us to make sure that we have valid shipping information. If not, we will be sending an email to update the information that we have on file. Please be kind enough to respond to the email that we are sending, otherwise, your order will be canceled. The verification process takes 2-5 business days and after that, we will be sending an email notice with your tracking number on it.
() How long will it TAKE?
It can take 7-21 business days to arrive in the US and AUS,12-40 business days for international. Shipping cost is calculated by weight and destination at check out. These items are trackable via your national shipping courier (USPS, Australia Post, US Post, NZ Post).
() Estimated Delivery Time from our united state warehouse
UPS First-Class Parcel with Tracking ID can take 4 - 7 Business Days for the United States only available for selected items please see item description for more details
Some orders with multiple products may come in separate packages, depending on where our stock is in the country. Different items have their own processing time, which is what we cannot control. We always try to get your items to you as soon as possible.
() we also provide FREE SHIPPING for orders above $75 and up to $250
() Giveaway items may take up to 21-50 business days since they come from abroad and we have a limit of 10 items per customer. We greatly appreciate your patience in this regard. we love our customers so doing these kinds of "free + shipping" offers is one of our favorite acts your item doesn't arrive in 60 days, please contact us and we'll investigate and either resend your order via tracked shipping or give you a refund (whatever you prefer).
Also, please note that items on our store come from our different warehouses so, if you ordered more than one item, they will likely arrive in distinct packages within a few days of one another.